Returns & Exchanges
At Bandhani Jaipur, we take pride in our handcrafted heritage and want you to be completely satisfied with your purchase. If your ethnic wear doesn't meet your expectations, we offer a seamless return and exchange process within 7 days of delivery.
Initiate Request
Log into your account or visit our 'Order History' page to select the specific item you wish to return or exchange.
Quality Check Preparation
Ensure the garment is unworn, unwashed, and has all original tags and traditional Bandhani packaging intact for the pickup.
Reverse Pickup
Our courier partner will arrive at your doorstep within 48 hours to collect the package and provide a physical acknowledgment receipt.
Refund Processing
Once the item reaches our Jaipur warehouse and passes quality inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing